Shipping policy

 

Processing Time

 

  • All orders are processed within 1-2 business days .

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

 

 

Shipping Rates & Delivery Estimates

 

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery times are estimates and begin after your order has been processed.

  • Standard Shipping: [3-7 business days]

  • Expedited Shipping: [2-3 business days]


Delays can occasionally occur due to weather, carrier issues, or high demand.

 

 

Shipment Confirmation & Tracking

 

  • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

  • Tracking information will be active within 24–48 hours.

 

 

Shipping Carriers

 

We ship through major carriers such as USPS, UPS, FedEx, or DHL, depending on the best available option for your location.

 

 

Damages Policy

We take great care to ensure that every order is securely packaged to minimize the risk of damage during transit. Despite these precautions, damages can occasionally occur due to carrier mishandling.

If you receive a damaged item, please take clear photographs or video recordings of the following:

  • The damaged product itself

  • The external packaging, especially if there are visible signs of crushing or mishandling

Contact us immediately with this evidence so we can assist in resolving the issue.

Please note: while we will make every effort to help find a resolution, we cannot accept liability for damages that occur during shipping, as these are typically the result of carrier handling outside of our control.

 

International Shipping

 

We do not currently offer international shipping on this website. 

 

 

Questions


If you have any questions about this Shipping Policy, please contact us at:

info@eiflerglass.com